Privacy Policy

YOU'RE IN:  Company / Privacy Policy

Effective Date: 30th September 2026

Genuine Motorcars, Inc. ("Genuine Motorcars," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our dealership, requesting information about our vehicles, or communicating with us.

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and your choices regarding communications from our dealership.

1. Information We Collect

Depending on how you interact with our dealership and website, we may collect the following information:

  • Your name, email address, telephone number, and other contact information.
  • Information submitted through our website's contact forms, vehicle inquiries, appointment requests, and other communications.
  • Information about vehicles you are interested in purchasing, selling, or trading.
  • Information necessary to process transactions or provide requested dealership services.
  • Communication preferences, including your consent to receive SMS messages.
  • Website usage information collected through cookies, analytics, and similar technologies.

We collect information you voluntarily provide and certain technical information generated when you visit our website.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide information about our vehicles.
  • Schedule appointments and communicate about requested dealership services.
  • Assist with vehicle purchases, sales, and related transactions.
  • Send requested information, updates, and communications.
  • Send promotional or marketing communications when you have provided the necessary consent.
  • Maintain and improve our website, customer service, and advertising.
  • Maintain business records and comply with applicable legal obligations.

3. SMS Text Messaging

Genuine Motorcars offers optional SMS communications to customers who choose to receive them.

Depending on your consent selections, these communications may include:

  • Marketing and promotional messages: Special offers, exclusive incentives, event invitations, dealership news, and other promotional communications.
  • Informational and transactional messages: Appointment reminders, service updates, vehicle status notifications, and important account-related information.

Consent to receive marketing messages is separate from consent to receive informational or transactional messages.

Providing your telephone number does not automatically enroll you in our SMS messaging program. Consent is not a condition of purchasing any goods or services.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. Reply HELP for assistance.

For additional information, please review our SMS Terms of Service.

4. Mobile Information and SMS Consent

We respect the privacy of customers who participate in our SMS messaging program.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for their marketing or promotional purposes.

We may provide information to service providers that assist us in delivering SMS messages and operating our messaging program. These providers may use the information only to perform services on our behalf, subject to applicable confidentiality and data protection requirements.

5. Information Sharing

We do not sell personal information collected through our SMS messaging program.

We may disclose other personal information when reasonably necessary to:

  • Service providers that operate our website, customer management systems, communications, and related business services.
  • Parties involved in providing services or completing transactions you request.
  • Government authorities or other parties when disclosure is required by applicable law.
  • Protect the rights, property, and security of Genuine Motorcars, our customers, or others.

Service providers receive only the information reasonably necessary to perform their assigned functions.

Our mobile information and SMS consent restrictions described in Section 4 apply regardless of other information-sharing practices.

6. Website Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, measure advertising performance, and improve the customer experience.

Some third-party services used on our website may collect technical information according to their own privacy policies.

You can manage certain cookies through your browser settings. Disabling cookies may affect some website features.

7. Information Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, and misuse.

However, no website, electronic communication, or information storage system can be guaranteed to be completely secure.

8. Information Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, honor communication preferences, and comply with applicable legal requirements.

9. Your Privacy Choices

You may contact Genuine Motorcars to request changes to your contact information or communication preferences.

You can unsubscribe from promotional email communications using the instructions included in those messages.

You can withdraw consent to SMS communications by replying STOP to a message.

Additional privacy rights may apply depending on your state of residence and applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites or services, including vehicle history providers and other automotive resources.

We are not responsible for the privacy practices of independently operated third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

Genuine Motorcars may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable legal requirements.

Updates will be posted on this page with a revised effective date.