I bought a 2014 Mercedes-Benz SL550 with only 8,500 miles on it from Joe Kase, the owner of Genuine Motorcars, about 1 year ago. I have waited this long to see if I would have any problems with it or his company. It has worked perfectly. The only problem I had was that Joe sent it out to an MB dealership to have the Nav system updated at my request to help make the deal. Well, that dealership messed it up, and it could not be repaired because of the age of the car. The car did not have CarPlay in it, and I was going to upgrade it to an aftermarket system when I got it back to Texas. Now with CarPlay, you can use Google Maps, which works better than the MB system anyway. Joe said he felt very bad about the only problem I had with the car or the buying experience. HE told me he would pay for it. Now it was not his problem, and there was really no warranty from him or his company, but he did it anyway. He is a great guy, and I would buy another car from him if I ever needed one and he had it. I flew from Texas to Florida, and he had someone pick me up at the airport and bring me to his office. I signed all the paperwork after looking the car over and test driving. The car was just as he said it was and more. I was on the road driving the car back to Texas in about 3 hours. Yes He could have shipped it to me, but I really wanted to drive the car. I also want to say I worked with Jim DiGuiseppe on all the paperwork, and he also answered any questions I had on the car, CarFax, or other things that came to mine. Jim is also very easy to work with, as is this company. Jim and I talked about getting an extended warranty, and I told him I would think about. Well, when I got back, I did some digging into extended warranties, "MB are very expensive to work on," and the one he was telling me about ended up being the best one, and HE had the cheapest price. I called a few MB dealerships to see if they took the one Jim was selling, and they did. I also got the Wheel warranty, and a good thing I did because 2 months after I got it, I rubbed the front rim and got it repaired, there was no deductible, and the price would have been $475.00. Sorry for the long review, but I think this company deserves it.. Blaise Vezie
Jim and Robert just didn't sell us a car. They facilitated our transition to luxury with an impeccable automobile and a professional,, honest, engaging and informative approach.
Very professional they are very interested in helping out kept calling to help out in any way great place.
Good people well spoken well mannered.
Great concept. I wish there were more places like this. As a classic car fan, I loved it.
Very accommodating, friendly service by everyone! Vehicle was impeccably detailed and serviced at a fair price. Second car I have bought from them. Only complaint was that the vehicle wasn’t ready when said. Not sure that it was their fault or the dealership that serviced it. I was provided a nice loaner while I waited on delivery.
Their company's pledge of honesty and fair dealing was a clue. Then we met others who were there to buy used cars in great condition. One had bought 10 cars from them, another had bought 3. Repeat customers are the surest sign that the company treats its customers well! We bought a beautiful old BMW convertible and it is a great pleasure to drive. We chose the hard-top convertible so we could drive w the top down when we're cruising up or down Gulf Blvd in the barrier islands. They were giving the car its final detailing & discovered the front brakes were worn and a tire had a nail in it near the rim where it can't be repaired. They installed new front brakes & new tires before they'd release the car to us. We had already paid for it, yet they didn't charge us extra for these fixes. That's commitment to their stated business principles!! We'll definitely be back. They say what they mean, and mean what they say. Straight dealing. How refreshing!! Nice folks, too, a pleasure to work with!
"Great experience. Both “Z” and Jim were super helpful. We ended up with just the right car for us. Z in particular was very patient as we test drove multiple cars until finding just the right one. Have already recommended them to friends and family"
Easy to work with. Zika, my sales guy was excellent as was the manager, Jim. Very happy with them.
They followed through on everything they said they were going to do, and then some even buying me an extra part that I told him I would pay for.