Let it be said I don’t give out 5 star reviews haphazardly(check out other reviews I’ve left car dealers) This dealership exhibited the highest level of customer service I’ve experienced in decades. They followed through on every single thing they said they would do, even paying for a $4000 repair they thought was going to be just a battery replacement. I can not say enough nice things about them and what a refreshing experience it was to deal with them. It may not be the biggest fanciest dealer but let me say they treated me way better than the big “fancy” dealerships across town.
Joe Kase over at Genuine is one of the best in the business, I would buy a car from him. Do not walk....RUN even after the purchase he is a stand up gentlemen with culture & class. I will be sending my brother over to buy his car here as well. I am officially a Bentley guy now ! Thanks Mr. Kase
I want to thank Joe Kase and his Staff , I was looking for a GL450 clean car fax low miles SUV for our family in Texas we contact Jim and send our information. He guide us with the best rate and financial plan, we flew on Monday from Dallas and the GL450 was ready with the paper work. It took us 45 minutes the delivery and everything was Legit starting with the description of the vehicle until the ppw process!! We highly recommend Genuine Motorcars if you are looking for a Preowned clean vehicle. We are back in Dallas safe and sound
Would have to say every car at Genuine Motors is very nice! The customer service is also outstanding!! Both Jim and Ziya were extremely helpful in finding the car I wanted and could not be happier with my purchase. Ziya was so helpful with all my questions and a pleasure to talk with. Nice to shop for a car and feel as if they truly want to help you. Thank you guys, for treating me so nicely in a difficult time in my life. Appreciate everything you do! Highly recommend this place.
My auto purchase from Genuine Motorcars was nothing short of great. The vehicle was in amazing condition with low miles…just what I wanted. A gem of a vehicle and great sales support.
Great professional experience! Car was as advertised and the staff was courteous. Will be a repeat customer.
I had a very good buying experience at Genuine Inc. I purchased a low-mileage SUV in fantastic condition. I worked with Michael, and Jim together, they answered all my questions and provided me with all the information I needed during the process very happy with my purchase.
Purchasing a vehicle here was unlike any other experience I've had buying a car. And that's a very good thing. They only handle the very best vehicles. And they conduct business openly and honestly. None of this used car dealer shyster BS that you normally have to endure elsewhere. They only sell the best of the best and I hope I'm always able to afford the best of the best and can continue to do business with these good folks.
My wife and I purchased a Lexus IS 250c in November and picked it up January 4. The purchase, service and delivery was impeccable. Rob was excellent and an extremely good communicator and the finance team was fantastic. I will purchase from them again when in the market! Mike Johnson
Buying a car online site unseen can be nerve racking. But let me say I worked with Jim from start to finish and I could not be happier. He eased my concerns with a facetime video of my car (2019 BMW M850i). Jim also worked out the shipping to Pa. When the car arrived, it was as advertised. No surprises immaculate condition just as Jim stated. For those of you who are thinking about buying online for the first time, rest assured Genuine Motorcars will make your experience pleasant and transparent. I highly recommend Genuine Motorcars and look forward to doing business in the future.