Their company's pledge of honesty and fair dealing was a clue. Then we met others who were there to buy used cars in great condition. One had bought 10 cars from them, another had bought 3. Repeat customers are the surest sign that the company treats its customers well! We bought a beautiful old BMW convertible and it is a great pleasure to drive. We chose the hard-top convertible so we could drive w the top down when we're cruising up or down Gulf Blvd in the barrier islands. They were giving the car its final detailing & discovered the front brakes were worn and a tire had a nail in it near the rim where it can't be repaired. They installed new front brakes & new tires before they'd release the car to us. We had already paid for it, yet they didn't charge us extra for these fixes. That's commitment to their stated business principles!! We'll definitely be back. They say what they mean, and mean what they say. Straight dealing. How refreshing!! Nice folks, too, a pleasure to work with!
"Great experience. Both “Z” and Jim were super helpful. We ended up with just the right car for us. Z in particular was very patient as we test drove multiple cars until finding just the right one. Have already recommended them to friends and family"
Easy to work with. Zika, my sales guy was excellent as was the manager, Jim. Very happy with them.
They followed through on everything they said they were going to do, and then some even buying me an extra part that I told him I would pay for.
Extremely professional and knowledgeable staff and service. Clean and impressive inventory. Highly recommended. Definitely would return. (Left with this car). Thank you Zika-Andrew and Jim!
What a nice place to buy a car, no pressure everything was upfront! I actually enjoyed buying a car very friendly, helpful people. it was a very pleasant experience Ziya my sales guy showed me around the car was personable Friendly and knowledgeable about the car! I was interested in. He help make it easier to make the big decision. I would definitely buy another car from this dealership and recommend them very highly very pleasant experience.
The showroom was bright and clean as was each of the cars on display. Everyone was very friendly and professional with an understanding and admiration of the vehicles they offered for sale. The experience of purchasing my car was personal, not forced or rushed, thorough and very satisfying
I had an outstanding experience buying a car from Genuine Motorcars. Jim was very responsive and helpful, and really put my mind at ease as I purchased the vehicle online, site unseen. He took the time to Facetime with me to show me the car, and pointed out any flaws or maintenance that they would address before shipping it to me. Jim was able to secure me a better interest rate on the loan, and took care of the paperwork in a seamless transaction. When the car arrived, it looked like new and I couldn't be happier! I would highly recommend Genuine Motorcars, and rest assured that they will take care of you.
Good prompt communication. Ziya was very responsive with my questions.
I gave Genuine five stars when I bought my Porsche. That was 5 years ago. Last week i noticed an error on the Carfax report. Jim at Genuine could not have been more willing to help, and in less than a week got it corrected.